Управління логістичними бізнес-процесами підприємств торгівлі: проблеми теорії та практики
Ключові слова:
підприємство торгівлі, процесний підхід, бізнес-процеси, логістична функція, логістичний бізнес-процес, модель управління бізнес-процесами
Анотація
У роботі наведено результати логіко-сутнісного аналізу поняття «бізнес-процес» в системі процесного управління підприємствами торгівлі, встановлено ключову роль виконуваної в межах бізнес-процесу функції як чинника, що визначає типологію бізнес-процесів підприємств торгівлі, уточнено сутність, ознаки та типові переліки логістичних бізнес-процесів підприємств оптової та роздрібної торгівлі, визначено необхідність їх регламентації задля впровадження у вітчизняну управлінську практику.
Посилання
1. Ilchenko, N. B. (2017). Upravlinnya biznes-protsesamy na pidpryyemstvi optovoyi torhivli [Management of business processes at the enterprise of wholesale trade]. Diss.: 00.08.04. K.
2. Alkema, V. G. (2019). Reinzhynirynh biznes-protsesiv lohistychnoho kompleksu kompaniyi [Reengineering of business processes of the logistics complex of companies]. Vcheni zapysky Universytetu «KROK» - Introduced records KROK University, 2 (54), 126-136
3. Boyko, N. I., Lavreniuk, S. V. (2008). Upravlinnya lohistykoyu biznes-protsesiv pidpryyemstva za dopomohoyu tekhnolohiyi «Workflow» [Management of logistics business process for the company "Workflow"]. Torhivlya, komertsiya, pidpryyemnytstvo – Trade, commerce, entrepreneurship, 9, 63-65.
4. Krivovyazjuk I. V., Kulyk J. M. (2013). Reinzhynirynh lohistychnykh biznes-protsesiv i system yak osnova yikh samovdos-konalennya ta rozvytku [Reengineering of logistic business-processes and systems as the basis of their selfimprovement and develop-ment]. Available at: http://economics.opu.ua/files/archive/2013/No2/87-94.pdf
5. Krykavsky, E. V. (2015). Lohistychne upravlinnya [Logistic management]. Lviv: Lviv Natіоnal Polytechnic University.
6. Lazorenko, T. V., Do Thi Minh Thao (2019). Kontseptualʹni zasady orhanizatsiyi upravlinnya biznes-protsesamy suchasnykh lohistychnykh system [Conceptual principles of organization of business process management of modern logistics systems]. Naukovyy visnyk Uzhhorodsʹkoho natsionalʹnoho universytetu - Scientific Bulletin of Uzhgorod National University, 23(1), 147-151.
7. Olshansky, O. V. (2018). Osoblyvosti upravlinnya biznes-protsesamy pidpryyemstv torhivli ta metody yikh udoskonalennya [Special management of business processes of trade and methods of their implementation]. Naukovyy visnyk Uzhhorodsʹkoho natsion-alʹnoho universytetu – Scientific Bulletin of Uzhgorod National University, 22(3), 22-26.
8. Pavlovsky, P. V. (2018). Formuvannya systemy lohistychnykh biznes-protsesiv pererobnoyi haluzi [Formation of systems of logistic business processes of the processing company]. Ph.D. diss.: 00.08.03. Kramatorsk.
9. Petrova, A. V. (2008). Upravlenye lohystycheskymy systemamy predpryyatyy roznychnoy torhovly na osnove protsessnoho podkhoda [Management of logistics and system enterprises of retail trade on the basis of technological approach]. Ph.D. Thesis: 08.00.05. Ekaterinburg.
10. Popovychenko, I. S., Podalyuk, M. R., Gorela, V. D. (2018). Upravlinnya rezulʹtatyvnistyu ta efektyvnistyu biznes-protsesiv pidpryyemstva na osnovi zastosuvannya lohistychnoho pidkhodu [Management worked and worked effectively at the enterprise, using a logistic approach]. Skhidna Yevropa: ekonomika, biznes ta upravlinnya – Eastern Europe: economics, business and management, 1(12), 223-226.
11. Solodka, O. V. (2010). Reinzhynirynh lohistychnykh biznes-protsesiv yak sposib yikh vdoskonalennya [Reengineering of lo-gistics business processes as their improvement]. Visnyk Natsionalʹnoho universytetu «Lʹvivsʹka politekhnika» - Bulletin of Lviv Natіоnal Polytechnic University, 669, 317-322.
12. Frolova, L. V. (2005). Mekhanizmy lohistychnoho upravlinnya torhovelʹnym pidpryyemstvom [Mechanisms of logistic man-agement of trade ownership]. Donetsʹk : DonDUET.
13. Danchenko, O. B. (2017). Praktychni aspekty reinzhynirynhu biznes-protsesiv [Practical aspects of business process reengi-neering]. K.: University of Economics and Law "KROK". 238 p.
14. Standard 10 ISO 9001: 2000 "Business Process Management" (2001). Quality management systems. Requirements: DSTU ISO 9001: 2001. К.
15. Hammer, M., Champy, J. (1993). Reengineering the Corporation. A Manifesto for Business Revolutions [Reengineering the Corporation. A Manifesto for Business Revolutions]. Harper Business.
16. Harrington, H. J. (1991). Business process improvement: the breakthrough strategy for total quality and productivity [Busi-ness process improvement: the breakthrough strategy for total quality and productivity]. McGrawHill.
17. Scheer, A.W. (1999). Byznes-protsessy. Osnovnye ponyatyya. Teoryya. Metody [Business processes. Basic concepts. Theo-ry. Methods]. M.: Vest-MetaTehnologiya. 151 p.
18. Itchenko, D. M., Sidorenko, A. V. (2018). Reinzhynirynh lohistychnykh biznes-protsesiv yak diyevyy mekhanizm yikh reor-hanizatsiyi [Reengineering of logistics business processes as existing enterprises of their reorganization]. Rehionalʹna ekonomika ta upravlinnya - Regional eсonomy and management, 4 (22), 38-43.
19. Nosulich, A. M. (2010). Protsesnyy pidkhid do pobudovy mekhanizmu optovoyi torhovelʹnoyi diyalʹnosti [The process of ap-proach to the built company of wholesale trade]. Efektyvna ekonomika – Effective economy, 3. Available at: http: //www.economy.nayka. com.ua/?op=1&z=158
20. Olshansky, O. V. (2018). Rozroblennya struktury ta klasyfikatsiyi biznes-protsesiv pidpryyemstv torhivli [Development and classification of business processes of trade enterprises]. Ekonomika i suspilʹstvo – Economy and public, 19, 544-547.
21. Mishchuk, I. P. (2015). Formuvannya system lohistyky pidpryyemstv torhivli: teoriya i praktyka [Forming of logistics systems of trade enterprises: theory and practice]. Lviv: LСA Publishing House, 452 p.
2. Alkema, V. G. (2019). Reinzhynirynh biznes-protsesiv lohistychnoho kompleksu kompaniyi [Reengineering of business processes of the logistics complex of companies]. Vcheni zapysky Universytetu «KROK» - Introduced records KROK University, 2 (54), 126-136
3. Boyko, N. I., Lavreniuk, S. V. (2008). Upravlinnya lohistykoyu biznes-protsesiv pidpryyemstva za dopomohoyu tekhnolohiyi «Workflow» [Management of logistics business process for the company "Workflow"]. Torhivlya, komertsiya, pidpryyemnytstvo – Trade, commerce, entrepreneurship, 9, 63-65.
4. Krivovyazjuk I. V., Kulyk J. M. (2013). Reinzhynirynh lohistychnykh biznes-protsesiv i system yak osnova yikh samovdos-konalennya ta rozvytku [Reengineering of logistic business-processes and systems as the basis of their selfimprovement and develop-ment]. Available at: http://economics.opu.ua/files/archive/2013/No2/87-94.pdf
5. Krykavsky, E. V. (2015). Lohistychne upravlinnya [Logistic management]. Lviv: Lviv Natіоnal Polytechnic University.
6. Lazorenko, T. V., Do Thi Minh Thao (2019). Kontseptualʹni zasady orhanizatsiyi upravlinnya biznes-protsesamy suchasnykh lohistychnykh system [Conceptual principles of organization of business process management of modern logistics systems]. Naukovyy visnyk Uzhhorodsʹkoho natsionalʹnoho universytetu - Scientific Bulletin of Uzhgorod National University, 23(1), 147-151.
7. Olshansky, O. V. (2018). Osoblyvosti upravlinnya biznes-protsesamy pidpryyemstv torhivli ta metody yikh udoskonalennya [Special management of business processes of trade and methods of their implementation]. Naukovyy visnyk Uzhhorodsʹkoho natsion-alʹnoho universytetu – Scientific Bulletin of Uzhgorod National University, 22(3), 22-26.
8. Pavlovsky, P. V. (2018). Formuvannya systemy lohistychnykh biznes-protsesiv pererobnoyi haluzi [Formation of systems of logistic business processes of the processing company]. Ph.D. diss.: 00.08.03. Kramatorsk.
9. Petrova, A. V. (2008). Upravlenye lohystycheskymy systemamy predpryyatyy roznychnoy torhovly na osnove protsessnoho podkhoda [Management of logistics and system enterprises of retail trade on the basis of technological approach]. Ph.D. Thesis: 08.00.05. Ekaterinburg.
10. Popovychenko, I. S., Podalyuk, M. R., Gorela, V. D. (2018). Upravlinnya rezulʹtatyvnistyu ta efektyvnistyu biznes-protsesiv pidpryyemstva na osnovi zastosuvannya lohistychnoho pidkhodu [Management worked and worked effectively at the enterprise, using a logistic approach]. Skhidna Yevropa: ekonomika, biznes ta upravlinnya – Eastern Europe: economics, business and management, 1(12), 223-226.
11. Solodka, O. V. (2010). Reinzhynirynh lohistychnykh biznes-protsesiv yak sposib yikh vdoskonalennya [Reengineering of lo-gistics business processes as their improvement]. Visnyk Natsionalʹnoho universytetu «Lʹvivsʹka politekhnika» - Bulletin of Lviv Natіоnal Polytechnic University, 669, 317-322.
12. Frolova, L. V. (2005). Mekhanizmy lohistychnoho upravlinnya torhovelʹnym pidpryyemstvom [Mechanisms of logistic man-agement of trade ownership]. Donetsʹk : DonDUET.
13. Danchenko, O. B. (2017). Praktychni aspekty reinzhynirynhu biznes-protsesiv [Practical aspects of business process reengi-neering]. K.: University of Economics and Law "KROK". 238 p.
14. Standard 10 ISO 9001: 2000 "Business Process Management" (2001). Quality management systems. Requirements: DSTU ISO 9001: 2001. К.
15. Hammer, M., Champy, J. (1993). Reengineering the Corporation. A Manifesto for Business Revolutions [Reengineering the Corporation. A Manifesto for Business Revolutions]. Harper Business.
16. Harrington, H. J. (1991). Business process improvement: the breakthrough strategy for total quality and productivity [Busi-ness process improvement: the breakthrough strategy for total quality and productivity]. McGrawHill.
17. Scheer, A.W. (1999). Byznes-protsessy. Osnovnye ponyatyya. Teoryya. Metody [Business processes. Basic concepts. Theo-ry. Methods]. M.: Vest-MetaTehnologiya. 151 p.
18. Itchenko, D. M., Sidorenko, A. V. (2018). Reinzhynirynh lohistychnykh biznes-protsesiv yak diyevyy mekhanizm yikh reor-hanizatsiyi [Reengineering of logistics business processes as existing enterprises of their reorganization]. Rehionalʹna ekonomika ta upravlinnya - Regional eсonomy and management, 4 (22), 38-43.
19. Nosulich, A. M. (2010). Protsesnyy pidkhid do pobudovy mekhanizmu optovoyi torhovelʹnoyi diyalʹnosti [The process of ap-proach to the built company of wholesale trade]. Efektyvna ekonomika – Effective economy, 3. Available at: http: //www.economy.nayka. com.ua/?op=1&z=158
20. Olshansky, O. V. (2018). Rozroblennya struktury ta klasyfikatsiyi biznes-protsesiv pidpryyemstv torhivli [Development and classification of business processes of trade enterprises]. Ekonomika i suspilʹstvo – Economy and public, 19, 544-547.
21. Mishchuk, I. P. (2015). Formuvannya system lohistyky pidpryyemstv torhivli: teoriya i praktyka [Forming of logistics systems of trade enterprises: theory and practice]. Lviv: LСA Publishing House, 452 p.
Опубліковано
2019-12-23
Як цитувати
Міщук , І., & Марій , О. (2019). Управління логістичними бізнес-процесами підприємств торгівлі: проблеми теорії та практики. Bulletin of Sumy National Agrarian University, (4 (82), 153-159. https://doi.org/10.32845/bsnau.2019.4.29
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